Last Updated: February 21, 2026
This Privacy Policy describes how DropRoyal (“DropRoyal”, “we”, “our”, “us”) collects, uses, stores, and protects personal information when you access or use the DropRoyal platform and website located at https://droproyal.com (the “Service”).
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, you should discontinue use of the Service.
This Privacy Policy applies to all visitors, registered users, merchants, and authorized users who interact with the Service. It covers personal data collected directly by DropRoyal as well as data processed on behalf of merchants through connected ecommerce stores.
DropRoyal operates as a software platform provider. Merchants using the Service remain responsible for their own customer data and ecommerce operations.
We collect information you provide directly to us, information collected automatically when you use the Service, and information obtained through connected third-party platforms.
Information you provide may include your name, email address, business details, billing information, login credentials, and support communications.
Information collected automatically may include IP address, browser type, device identifiers, operating system, usage logs, timestamps, and interaction data.
When you connect an ecommerce store, we may process store-related data such as product information, order details, customer contact information, shipping addresses, and transaction metadata solely for the purpose of providing the Service.
We use collected information to operate and maintain the Service, create and manage user accounts, provide customer support, process payments, improve platform functionality, prevent fraud, enforce our Terms of Service, and comply with legal obligations.
We may also use aggregated or anonymized data for analytics, performance monitoring, and product development. Such data does not identify individual users.
For users located in the European Economic Area, DropRoyal processes personal data under one or more lawful bases, including performance of a contract, compliance with legal obligations, legitimate business interests, and user consent where required.
Where DropRoyal processes customer data on behalf of merchants, DropRoyal acts as a Data Processor and the merchant acts as the Data Controller.
DropRoyal does not sell personal data. We may share information with trusted third-party service providers who assist us in operating the Service, such as hosting providers, payment processors, analytics services, and customer support tools. These providers are contractually required to safeguard data and use it only for authorized purposes.
We may disclose information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, users, or the public.
Your information may be transferred to and processed in countries outside your jurisdiction. Where such transfers occur, DropRoyal implements appropriate safeguards, including contractual protections, to ensure data is handled in accordance with applicable data protection laws.
DropRoyal employs technical and organizational security measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and internal confidentiality policies.
While we strive to protect your information, no method of transmission or storage is completely secure. You acknowledge that you provide data at your own risk.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
Upon account termination, data may be deleted or anonymized unless retention is legally required.
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, request portability, or object to certain processing activities.
Requests to exercise these rights may be submitted by email to info@droproyal.com. We may require identity verification before fulfilling requests and will respond within legally required timeframes.
Merchants using DropRoyal are responsible for ensuring they have lawful grounds to collect and share customer data with DropRoyal and for complying with applicable privacy and consumer protection laws. DropRoyal is not responsible for merchants’ privacy practices or customer communications.
DropRoyal uses cookies and similar technologies to enable core platform functionality, maintain sessions, enhance user experience, and analyze performance. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.
The Service may integrate with third-party platforms and tools. These third parties operate independently and have their own privacy policies. DropRoyal is not responsible for the privacy practices or content of third-party services.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal data, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or our data practices, please contact:
DropRoyal
Email: info@droproyal.com
